Privacy Policy

 

At E-VaporateLab, accessible from e-vaporatelab.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by E-VaporateLab and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to our online activities and is valid for visitors to our websites with regards to the information that they shared and/or collect through E-VaporateLab. This policy is not applicable to any information collected offline or via channels other than our websites.

Covered Websites

This Privacy Policy applies to the following websites operated by E-VaporateLab:

  • e-vaporatelab.com (main website and product catalog)

  • evlcheckoutsecure.com (secure payment processing and checkout)

Both domains are owned and operated by the same business entity and share the same data handling practices described in this policy.

Consent

By using our websites, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account or make a purchase, we may ask for your contact information, including items such as name, company name, address, email address, telephone number, and payment information.

Cross-Domain Data Transfer

When you shop on e-vaporatelab.com and proceed to checkout, you may be redirected to evlcheckoutsecure.com to complete your payment securely. During this process:

  • Your cart information and selected items are transferred between our domains

  • Your personal information remains protected throughout the checkout process

  • The same privacy standards apply across both domains

  • No additional third parties have access to your data during this transfer

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our websites

  • Improve, personalize, and expand our websites

  • Understand and analyze how you use our websites

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the websites, and for marketing and promotional purposes

  • Send you emails

  • Process your orders and manage your account

  • Provide customer support

  • Process payments securely through our dedicated checkout domain

  • Transfer cart and order information between our websites to complete transactions

  • Find and prevent fraud

Log Files

E-VaporateLab follows a standard procedure of using log files across both domains. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the sites, tracking users’ movement on the websites, and gathering demographic information.

Cookies and Web Beacons

Like any other website, E-VaporateLab uses ‘cookies’ across both e-vaporatelab.com and evlcheckoutsecure.com. These cookies are used to store information including visitors’ preferences, cart contents, and the pages on the websites that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information, and to maintain shopping cart functionality across domains.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our sites. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to e-vaporatelab.com, evlcheckoutsecure.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners

Some of advertisers on our sites may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of E-VaporateLab.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on E-VaporateLab websites, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that E-VaporateLab has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

E-VaporateLab’s Privacy Policy does not apply to other advertisers or websites not owned by us. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Payment Processing

When you make a purchase on our websites, your payment information is processed securely through evlcheckoutsecure.com, our dedicated secure payment processing domain. We work with third-party payment processors to handle transactions. We do not store your complete credit card information on our servers. Our payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the secure handling of payment information.

The separation of our payment processing onto a dedicated secure domain (evlcheckoutsecure.com) provides an additional layer of security for your financial information while maintaining seamless integration with your shopping experience.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

  • Request that a business delete any personal data about the consumer that a business has collected.

  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Australian Privacy Act Compliance

E-VaporateLab is committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). If you believe we have breached your privacy, you may lodge a complaint with us directly or with the Office of the Australian Information Commissioner (OAIC).

Security

We implement appropriate security measures across both e-vaporatelab.com and evlcheckoutsecure.com to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our use of a dedicated secure domain for payment processing provides enhanced protection for financial transactions. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on both websites and updating the “last updated” date.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

E-VaporateLab does not knowingly collect any Personal Identifiable Information from children under the age of 18, in compliance with age restrictions for vaping products. If you think that your child provided this kind of information on our websites, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Last updated: September 27, 2025

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